Follow these best practices to maintain a stable connection, improve message delivery, and manage your campaigns effectively with Easify Connect.
Keep your phone plugged in, especially when running large or long-running campaigns. This helps prevent interruptions caused by low battery or device shutdown.
Connect your phone to a stable Wi-Fi network whenever possible. A reliable internet connection helps Easify Connect sync message batches and maintain consistent communication between your device and the platform.
Avoid setting message delays too low. Allowing sufficient time between messages helps maintain a natural sending pattern and reduces the risk of carrier restrictions.
We recommend starting with a delay of at least 10–15 seconds between messages and adjusting it based on your sending requirements and delivery performance.
Regularly review your campaign statistics and message statuses to keep track of delivery performance.
Monitoring these details helps you identify delivery issues, notice unusual changes in message status, and take corrective action when necessary.
Set up Working Hours to control when your campaigns send messages. This helps ensure that messages reach recipients at appropriate times and prevents messages from being sent outside your intended communication window.
If you need to temporarily stop message sending, use the Pause option rather than logging out of Easify Connect.
Logging out may interrupt ongoing activities and clear pending tasks. Pausing allows you to temporarily stop sending without unnecessarily disrupting your campaign workflow.
Set a suitable rate limit to control how frequently messages are sent and help reduce the likelihood of carrier throttling.
If you're unsure which rate limit to use, start with a conservative setting and increase it gradually while monitoring delivery performance.
If you need to add, remove, or replace a SIM card, pause your campaigns first.
This helps prevent conflicts during SIM configuration and ensures your campaigns are not interrupted by changes to the device's SIM setup.
If you're using a dual-SIM phone, configure Per-SIM Rate Limits to manage message-sending frequency for each SIM independently.
This helps distribute message traffic across both SIM cards while keeping sending activity within your configured limits.
Tip: Regularly review your device connection, SIM configuration, rate limits, and campaign statistics. Keeping these settings properly configured can help you maintain a more consistent messaging experience with Easify Connect.
