The Sync Old Messages feature allows you to upload SMS messages from your Android phone to Easify that may not have appeared in your dashboard.
You can use this feature to recover messages received before you installed Easify Connect or during periods when the app was not running.
This helps keep your Easify inbox up to date with your phone's messaging activity.
Follow these steps to find and upload older messages from your phone.
Open the Easify Connect app on your Android phone.
Go to the Profile screen.
Tap Sync Old Messages.
Select the time range you want to check (e.g., Last 7 days or Last 30 days).
Tap Scan to find messages that are missing from your Easify inbox.
Once the scan is complete, tap Sync to upload the messages to your Easify dashboard.
Easify Connect automatically checks for duplicate messages during the sync process.
Only messages that are not already available in your Easify inbox will be uploaded.
This means you can sync older messages without worrying about creating duplicate entries.
You may need to use this feature when:
You have just installed Easify Connect and want to upload older messages.
Some messages were received while Easify Connect was not running.
Your phone received messages that did not appear in your Easify dashboard.
You want to recover messages from a specific period.
Tip: Select the time range that covers the missing messages to make it easier to find and sync them.
