Campaign Controls

Easify Connect gives you different ways to manage your active SMS campaigns.

You can pause a campaign temporarily, stop it permanently, or log out of the app. Each action affects your campaign and its messages differently.

Understanding these differences helps you manage your campaigns without losing progress.

Difference Between Pause, Stop, and Logout

1. Pause Campaign

Use Pause when you want to temporarily stop sending messages and continue the campaign later.

When you pause a campaign:

• From the web dashboard: The current batch finishes sending before the campaign pauses.

• From the Easify Connect app: Sending pauses after the current message.

• Your campaign progress is saved.

• You can resume the campaign whenever you're ready.

Pausing is the recommended option when you need to take a break or make temporary changes.

2. Stop Campaign

Use Stop when you want to permanently end a campaign.

When you stop a campaign:

• Messages already downloaded to your phone finish sending.

• All remaining messages that haven't been sent are cancelled.

• The campaign cannot be resumed.

Important: Stopping a campaign cannot be undone. Make sure you want to end the campaign before selecting this option.

3. Logging Out

Avoid logging out while a campaign is active. Doing so can cause campaign progress to be lost.

When you log out during an active campaign:

• Messages currently being processed on your phone are immediately abandoned.

• Abandoned messages are not marked as sent or failed. They are simply lost.

• When you log in again, the campaign starts fresh.

Before Logging Out

Always Pause or Stop your campaign before logging out of Easify Connect.

If you want to continue the campaign later, use Pause. If you want to end it permanently, use Stop.

This helps prevent message loss and keeps your campaign activity easier to manage.