How to Create an AI Call Assistant

Creating an AI call assistant

Follow these steps to set up your AI Call Assistant in Easify:

1.    Navigate to Calls > AI Assistants in the left-hand menu.

2.    Click Create Your AI Assistant.

3.    Choose Single Language or Multi-Language depending on your needs.

4.    Enter a name for your assistant.

5.    Select the Default Language, this is the language used for the first message.

6.    Choose a Voice for your assistant.

7.    Write your First Message — this is what the AI will say when a call connects.

8.    Write your System Prompt — this defines the assistant's personality, knowledge, and boundaries.

9.    Build your Conversation Flow — add nodes to define what happens when specific conditions are met.

10. Save your assistant.

  1. Assign a phone number to the AI assistant to activate it.

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