The Condition Node is used to implement logic within the workflow. It allows the system to make decisions based on specific criteria. The if/else condition is applied specifically after a send sms action. The condition node waits for a reply message from the contact, and it checks if the incoming message matches the specified keyword.
How it Works:
- Action: A send sms action sends an SMS to the contact.
- Condition: After the SMS is sent, the system waits for the contact’s reply.
- The system checks if the reply message contains the expected keyword (e.g.,"YES" or "NO").
- If/Else Condition:
- If the reply matches the keyword, proceed with the next action (e.g., send a confirmation message).
- Else if the reply does not match the keyword, send a different reply or take a different action (e.g., send a reminder message).
