---
title: "SMS Statistics"
description: "Learn how to use the Statistics screen in Easify Connect to track your SMS activity. Understand sent, delivered, failed, and pending messages, view individual and campaign SMS records, and use filters to find specific messages."
url: https://help.easify.app/en/articles/138-sms-statistics
collection: "Easify Connect"
updated: 2026-11-04
language: en
---

# SMS Statistics

Learn how to use the Statistics screen in Easify Connect to track your SMS activity. Understand sent, delivered, failed, and pending messages, view individual and campaign SMS records, and use filters to find specific messages.

The Statistics screen in Easify Connect helps you keep track of your messaging activity in one place.

You can check how many messages you've sent, how many were delivered, and how many failed. You can also view your recent messaging activity and use filters to find specific messages.

This makes it easier to monitor your messaging activity and identify delivery issues.

## **Available Statistics**

The Statistics screen provides different ways to view your messaging activity.

### **Today's Activity**

View the total number of SMS messages processed today, including how many were sent, delivered, or failed.

### **All-Time Activity**

View the total number of SMS messages processed throughout your usage period.

### **Statistics by Category**

You can view messaging activity for different types of SMS:

<table data-id="9168a3eb-e5a0-43f0-9af1-c915a0d6f8b7" style="min-width: 50px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="ae92e741-0f5a-4ce9-91a1-0f84628bfde6" style="text-align: center;"><span style="color: rgb(0, 0, 0);"><strong>Message Type</strong></span></p></td><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="0989bac0-b91b-4fc3-a95c-70a112a62fd2" style="text-align: center;"><span style="color: rgb(0, 0, 0);"><strong>Description</strong></span></p></td></tr><tr><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="d3268092-7afc-4fd6-99bc-26d2b624f5a6"><span style="color: rgb(0, 0, 0);"><strong>Individual SMS</strong></span></p></td><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="852dfee2-a73f-4d20-9d18-b960e0bf40e0"><span style="color: rgb(0, 0, 0);">Messages sent to individual contacts.</span></p></td></tr><tr><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="a5ff0fd5-7bb2-4001-ac4b-43c3e09383b7"><span style="color: rgb(0, 0, 0);"><strong>Campaign SMS</strong></span></p></td><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="46f7b28c-7c81-455a-8000-feb61cecb01e"><span style="color: rgb(0, 0, 0);">Messages sent as part of a bulk SMS campaign.</span></p></td></tr><tr><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="44f8d4cc-8977-4028-b6fe-373622dfe2b8"><span style="color: rgb(0, 0, 0);"><strong>Forwarded SMS</strong></span></p></td><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="bdae07e1-b6c0-40b8-8397-2029d71be8fc"><span style="color: rgb(0, 0, 0);">Messages forwarded from your connected phone through Easify Connect.</span></p></td></tr></tbody></table>

Each category shows the number of messages sent, delivered, and failed.

### **Recent Activity**

The Recent Activity section shows your latest SMS transactions.

Each record may include:

-   Message status
    
-   Campaign name, if applicable
    
-   Date and time
    
-   Delivery failure information, if the message was not delivered
    

This helps you check the status of individual messages and identify messages that may need attention.

## **Filtering Your Statistics**

You can use filters to find specific messaging records without having to go through all your activity.

The available filters include:

<table data-id="1351a81f-1910-48fa-8d6a-93d18fe27a88" style="min-width: 50px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="7e2487ee-b7eb-4a5a-a196-d47d4c8a9103" style="text-align: center;"><span style="color: rgb(0, 0, 0);"><strong>Filter</strong></span></p></td><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="e423cf6b-9b21-42a2-9183-e2c4c7fa04fa" style="text-align: center;"><span style="color: rgb(0, 0, 0);"><strong>Options</strong></span></p></td></tr><tr><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="1d8f9c19-0d6d-4582-9c53-48c806f68796"><span style="color: rgb(0, 0, 0);"><strong>Date Range</strong></span></p></td><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="2a807f26-ddad-4fca-b37a-f8b530f13bf8"><span style="color: rgb(0, 0, 0);">Today, Week, Month, or a custom period</span></p></td></tr><tr><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="0943f645-3792-41ed-8463-e2b84d0e482b"><span style="color: rgb(0, 0, 0);"><strong>Message Type</strong></span></p></td><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="f2fd6124-71a9-4082-9c33-3cfbae1bed11"><span style="color: rgb(0, 0, 0);">Sent or Received</span></p></td></tr><tr><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="feef081c-7c69-4d2d-ae69-9c4f78e9aa98"><span style="color: rgb(0, 0, 0);"><strong>Status</strong></span></p></td><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="ed92ef68-79bf-4365-bb17-ee564665c458"><span style="color: rgb(0, 0, 0);">Delivered, Failed, or Pending</span></p></td></tr></tbody></table>

### **How to Use Filters**

1.  Open the **Statistics** screen in Easify Connect.
    
2.  Select the date range you want to view.
    
3.  Choose the message type, if required.
    
4.  Select the message status you want to check.
    
5.  Review the filtered results.
    

You can combine filters to narrow down your search.

For example, you can view all failed messages sent during a particular week to identify delivery issues.

## **Understanding Message Statuses**

The Statistics screen helps you track the status of your messages.

<table data-id="fd406ac2-0a35-40d6-94dc-d2ee13839154" style="min-width: 50px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="90c7f1d4-42ea-492d-8707-39264436bd21" style="text-align: center;"><span style="color: rgb(0, 0, 0);"><strong>Status</strong></span></p></td><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="180fb560-d496-4392-b0b3-2ce9376aa451" style="text-align: center;"><span style="color: rgb(0, 0, 0);"><strong>Meaning</strong></span></p></td></tr><tr><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="1f7c875b-4e39-4e85-8935-c48e9bd4d15a"><span style="color: rgb(0, 0, 0);"><strong>Sent</strong></span></p></td><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="60196f63-b41d-4d34-b2f0-92530827a66e"><span style="color: rgb(0, 0, 0);">The message has been sent from your connected phone.</span></p></td></tr><tr><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="26a74012-950d-403d-b1d7-162aabba4626"><span style="color: rgb(0, 0, 0);"><strong>Delivered</strong></span></p></td><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="90c77e3b-1696-4f23-bd5a-f7554f8896bb"><span style="color: rgb(0, 0, 0);">The message has been successfully delivered to the recipient.</span></p></td></tr><tr><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="e4b676dc-47ea-4174-ae1a-92462bdd9df4"><span style="color: rgb(0, 0, 0);"><strong>Failed</strong></span></p></td><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="fc26610a-a5d8-4ade-b201-9bbc13729c90"><span style="color: rgb(0, 0, 0);">The message could not be delivered.</span></p></td></tr><tr><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="c31b7341-7752-4e7d-a8a2-0cb5f381ec85"><span style="color: rgb(0, 0, 0);"><strong>Pending</strong></span></p></td><td colspan="1" rowspan="1" style="border-width: 1pt; border-style: solid; border-color: rgb(0, 0, 0); vertical-align: top; padding: 5pt; overflow: hidden; overflow-wrap: break-word;"><p data-id="07728a3c-5993-45fc-a52b-77b06b42da3a"><span style="color: rgb(0, 0, 0);">The message is still waiting to be processed or updated.</span></p></td></tr></tbody></table>

**Note:** Sent and delivered are different statuses. A message marked as sent may not have been successfully delivered to the recipient.