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View Email Analytics

View email performance and engagement metrics in Easify, including delivery, opens, clicks, bounces, failures, unsubscribes, and spam reports. Filter analytics by email source, date range, or user and preview individual email records for detailed information.

What is Email Analytics?

Email Analytics in Easify provides an overview of your email sending activity and performance. You can track delivery, engagement, and other email outcomes across different email sources.

Analytics can be filtered by date range and user, allowing you to review email performance for a specific period or user.

View Email Analytics

  1. Go to Email > Analytics.

  2. Select the date range you want to review.

  3. Select All Users or a specific user.

  4. Select an email source to view its analytics, or select Total Email to view overall email activity.

Easify provides analytics for different email sources, including:

  • Total Email

  • Email Campaign

  • Quick Email

  • Warmup Campaign

  • Automation

  • Public API

  • Zapier Email

  • CRM

The number displayed next to each source indicates the email activity recorded for that source based on the selected filters.

Email Analytics Metrics

The analytics dashboard includes the following metrics:

  • Total - Total number of emails included in the selected view.

  • Processed - Emails processed by the email system.

  • Success - Emails successfully sent.

  • Delivered - Emails successfully delivered to recipients.

  • Opened - Emails opened by recipients.

  • Clicked - Emails where recipients clicked a link.

  • Dropped - Emails that were dropped and not sent.

  • Bounce - Emails that could not be delivered because they bounced.

  • Failed - Emails that failed to send.

  • Unsubscribed - Recipients who unsubscribed from emails.

  • Deferred - Emails whose delivery was temporarily delayed.

  • Spam Reported - Emails reported as spam.

The dashboard also includes a graph showing email activity over the selected date range.

View Emails for a Specific Metric

You can click any metric to view the individual email records associated with it.

The email list displays details such as:

  • From Email

  • Receiver

  • Credits

  • Status

  • Message

  • Sent At

Each email record also includes a Preview option.

Preview an Email

Click Preview for an email to view its details, including:

  • Status

  • Sent At

  • Created At

  • From

  • To

  • Subject

  • Message

The email preview also displays the unsubscribe option included in the message, when applicable.

Filter Email Analytics

Use the filters at the top of the Email Analytics page to narrow the data you want to review.

  • Date Range - Select a Date Range to view email activity for a specific period.

  • Users - Select All Users or a specific user to view analytics for emails associated with that user.

  • Email Source - Select a specific source, such as Email Campaign, Quick Email, or Warmup Campaign, to focus on that type of email activity.

Review Email Performance

Use the analytics metrics and graph to review your email sending and engagement activity. Selecting an individual metric lets you drill down into the emails associated with that result and preview the details of each email.

Watch the video below for a step-by-step guide to viewing Email Analytics in Easify.

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