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FAQ

Questions about subscriptions

Can I upgrade my subscription plan?

Yes. You can upgrade your subscription plan at any time from your dashboard. The new plan will take effect immediately after the upgrade is completed.


Can I downgrade my subscription plan?

Yes. You can downgrade your plan from the subscription settings. The downgrade will typically take effect at the next billing cycle.


How does subscription billing work?

Subscriptions are billed on a recurring basis, depending on the plan you choose. Your payment method will be automatically charged at the start of each billing cycle.


What happens if my subscription payment fails?

If your subscription payment fails, your account will be marked as expired. If the payment is not completed within the allowed grace period, some services may be restricted.


Can I cancel my subscription?

Yes. You can cancel your subscription at any time from the subscription settings in your dashboard. Your plan will remain active until the end of the current billing cycle.


Can I reactivate my subscription after cancellation?

Yes. You can reactivate your subscription by selecting a plan and completing the payment again.



Where can I view my billing history?

You can view all past payments under transaction history 


Who should I contact for billing issues?

If you experience issues with billing or subscriptions, contact the Easify support team for assistance.

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