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Understanding User Roles and Permissions in Easify

Learn about Easify’s user roles and permissions, including Admin, Manager, Employee, and custom roles.

Easify allows you to control what each user can access and manage within your account. User roles help you organize access based on a user's responsibilities, department, or level of authority.

Easify includes three default user roles: Admin, Manager, and Employee. You can customize the permissions for these default roles based on your team's requirements, or create custom roles when you need a different set of permissions.

Role

Access Level

What They Can Do

Admin

Full account access

Can view and manage all users, departments, campaigns, contacts, settings, and other account activities. Admins have the highest level of access by default.

Manager

Department-level access

Can manage campaigns and activities for employees in their assigned department. They cannot access employees or activities belonging to other departments or managers.

Employee

Personal access

Can view and manage their own assigned work and campaigns. They cannot access other employees' accounts or campaigns.

Custom Roles

If the default roles do not meet your requirements, you can create custom roles with a specific set of permissions.

Permissions can also be customized for each role, allowing you to enable or restrict access to specific Easify features based on the user's responsibilities.

Note: A user's access depends on the permissions assigned to their role. Changing a role's permissions can change what users assigned to that role can view or manage.


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